Privacy Policy

## Privacy Policy **Last updated:** 1 January 2025 TemsSoft B.V. ("we", "our", or "us") operates the Tems.AI website and service. This Privacy Policy explains how we collect, use, and protect your personal data when you visit our website or use our services. ## 1. Data Controller TemsSoft B.V. Registration: Netherlands Chamber of Commerce Contact: privacy@tems.ai ## 2. Data We Collect **Information you provide:** - Name and email address when you book a demo or contact us via Calendly - Company information provided during the demo booking process **Data collected automatically:** - IP address (anonymised) - Browser type and version - Pages visited and time spent (via Google Analytics, with your consent) - Device type and operating system **Cookies:** We use functional cookies necessary for the site to work, and analytical cookies (Google Analytics) only with your explicit consent. ## 3. How We Use Your Data We use your data to: - Respond to demo requests and inquiries - Improve our website and services - Comply with legal obligations - Send product-related communications (with your consent) We do **not** sell your personal data to third parties. ## 4. Legal Basis for Processing We process your data on the following legal bases: - **Consent**: for analytics cookies and marketing communications - **Contract**: for processing demo booking requests - **Legitimate interest**: for site security and fraud prevention ## 5. Data Retention We retain personal data only as long as necessary for the purposes described above, and no longer than: - Demo inquiry data: 2 years - Analytics data (anonymised): 26 months ## 6. Third-Party Services We use the following third-party services: - **Google Analytics 4**: website usage analytics (only with consent) - **Calendly**: demo booking scheduling - **Amazon Web Services (AWS)**: hosting and content delivery Each of these services has its own privacy policy. ## 7. Your Rights Under GDPR, you have the right to: - Access your personal data - Correct inaccurate data - Request deletion of your data - Object to processing - Data portability - Withdraw consent at any time To exercise any of these rights, contact us at privacy@tems.ai. ## 8. Cookies You can control cookies via the consent banner displayed on your first visit, or through your browser settings. Declining analytics cookies does not affect site functionality. ## 9. Security We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, alteration, disclosure, or destruction. ## 10. Changes to This Policy We may update this Privacy Policy from time to time. We will notify you of significant changes by updating the "Last updated" date at the top of this page. ## 11. Contact For privacy questions or to exercise your rights: Email: privacy@tems.ai Address: TemsSoft B.V., Netherlands